U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
The Diplomat Viper Fountain Pen - Green brings confident color to everyday writing. Its streamlined profile and reliable stainless steel nib make it an easy choice for notes, journals, and the office.
Diplomat's precise German design ethos shows in the pen's solid fit and finish and crisp green exterior. The body feels reassuring without excess weight, and the cap closes with a secure, tidy feel for carry. Simple, purposeful lines keep the focus on function, while the vivid tone adds a welcome pop on the desk.
The stainless steel nib delivers a smooth, consistent line with dependable starts, even on everyday paper. A cartridge/converter setup keeps maintenance straightforward and expands your ink choices, and standard international compatibility means refills are easy to find wherever you write.
With its mesmerizing magnetic cap that you just can help but watching connect over and over it is also a quick access pen that you can use to take a quick note without unscrewing a cap. The nib is smooth and has no issue with skipping for me. I really enjoy it. The surface texture is great and makes it look great.
Walking into the store was overwhelming. The staff made me comfortable right away. Since my collection is limited to a few Lamy’s and a TWSBI, I do look for quality but on a budget. They showed me a few pens that were upgrades to my current pens. The Diplomat Viper is a great pen. Feels great in the hand and writes very well.
I met Chris at the Orlando Pen Show couple of weeks ago. I bough the new Diplomat Viper in green. I also introduced Chris to my best friend who was attending his first pen show and Chris was great answering ALL his questions and educating him with Montblanc pens, etc., and he bought his first pen through Chris. The pricing was very good.
But, I’m still waiting for my Diplomat Viper box Chris promised to mail to me but my friend got his box last week.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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