U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
- Returns can be initiated by clicking the link here.
- Return Period: Customers may return items within 7 days of order delivery.
- Refunds: A full refund will be issued for returned items.
- Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
- Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
- Refund Method: Refunds will be processed using the original form of payment.
- Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
- Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
- Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
The Pilot Custom 823 Fountain Pen in Clear pairs Japanese precision with the visual intrigue of a true demonstrator. Its transparent resin body reveals the vacuum-filling mechanism and expansive ink reservoir, creating a pen that is as technically satisfying as it is elegant. Gold-plated appointments and a classic cigar silhouette complete a design that feels refined in hand and visually balanced on the desk.
Craftsmanship & Design
The clear resin barrel and cap showcase the pen's internal architecture, from the plunger rod to the feed assembly, giving a direct view of ink levels at a glance. Subtle curvature, a comfortable section, and a secure screw cap underscore Pilot's functional approach to luxury. The overall fit and finish are characteristically precise, with crisp engraving and trim that complement rather than overwhelm the minimalist transparency.
Writing Experience
Built around Pilot's large 14k gold nib, the Custom 823 delivers a smooth, composed line with excellent flow control. Fine offers a clean, precise script with gentle feedback; Medium balances smoothness and versatility; Broad provides a generous, expressive stroke. The nib's controlled softness adds nuance without compromising stability, and the pen's weight distribution remains comfortable unposted or posted for longer sessions.
Vacuum Filling & Practicality
A single-stroke vacuum plunger draws a substantial volume of ink into the barrel for extended writing between fills. The shutoff valve at the blind cap isolates ink in the reservoir, helping prevent leaks during travel; a slight turn of the blind cap reopens full flow for continuous writing. The transparent design makes maintenance intuitive, while the secure screw cap and reliable sealing help keep the nib ready when you are.
Brand Heritage
Since 1918, Pilot has earned a reputation for engineering excellence and consistently reliable nibs. The Custom 823 has become a modern classic among enthusiasts for its combination of professional aesthetics, high-capacity vacuum filling, and refined 14k performance.
Technical Specifications
- Pen type: Vacuum-filled demonstrator fountain pen
- Body material: Transparent resin with gold-plated trim
- Nib: 14k gold (Fine, Medium, Broad)
- Filling system: One-stroke vacuum plunger with shutoff valve
- Cap: Screw cap
- Ink view: Full-length transparent barrel
- Origin: Japan
I love this pen. I usually use a stub nib, but the signature nib is amazing. The clear body of the pen is awesome and displays the ink color very nicely. Thanks to April for her help at the store.
